Getting A 500 Internal Server Error? Here Is How To Fix It

Getting A 500 Internal Server Error? Here Is How To Fix It

How To Fix HTTP Error 500 Code In WordPress

In this tutorial, we walk through how to fix a 500 Internal Server Error in WordPress. First, let me explain what a 500 error is. Do you remember going to a website and seeing a white blank screen? Or how about seeing “500 internal error” or “Google 500, that’s an error?” Well, that is one of the HTTP status codes that alert you when something has gone wrong on the website’s server, but the server could not be more specific on what the exact problem is. It could be caused by a new plugin you added or you could have just had run out of memory.

An action you have taken on your website has caused this error or there could be a problem with your web server. It’s no need to panic because the good news is, it is an easy fix, as long as you follow my steps in the video tutorial.

1. .htaccess File Corruption:

Okay so now we’re in your cPanel and you’re going to scroll down and find file manager to get to your .htaccess file. Make sure the site you’re working on is selected and click show hidden files. Click go and find your .htaccess file and what you’re going to do is just rename it. Then click OK. 

Next, you need to log into your WordPress Website Dashboard, ok scroll down, find settings, click permalinks and scroll to the bottom and click save. How to fix 500 WordPress errors in windows

What this does is repair your .htaccess file if it’s corrupted. If it works, you should be able to see your website, no white screen, no error message, then you found the problem, a corrupted .htaccess file. But if it doesn’t work, go to Step NO. 2.

2. Plugin Conflict

Check to find out if there is a plugin conflict. Log into your WordPress Admin Dashboard, scroll down, and find plugins. Click install plugins and start deactivating these plugins one by one. Check to see if the error goes away as you deactivate them individually. And if the error goes away after deactivating each plugin, you know it’s a plugin issue.

NOW if you can’t get to your WordPress Dashboard, you have to access these plugins by logging into your web hosting server. Find file manager in your cPanel, select the site you are working on, make sure hidden files are selected, and click go. Find your plugin folder and click okay. (That Folder can be found in WP Content Folder)

What you need to do is rename that plugin’s folder to deactivate it. DO THIS IF YOU CAN’T GET ACCESS TO YOUR WORDPRESS ADMIN DASHBOARD!

If you can see your WordPress Website after that, you know it’s one of your plugins that’s causing the issue. Now if that’s not the issue, go to NO. 3. (NOTE: Don’t forget to change your plugins folders back to the original name.)


You may have run out of memory or don’t have enough from the beginning. To check this, you need to be in your CPanel in your web hosting server area. You need to access your WP-Config File to access your memory settings. 

Scroll down to find file manager, make sure you select the correct size you are working on, click show hidden files, and click go. Find WP-Config.php, click on it once and go to the top and click Edit, edit.


Scroll down in your config.php file until you find define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );

Yours may have a smaller limit like 64M or 128M, which is what the average WordPress Website has. If allowed by your hosting company, you can increase this limit to a higher one by changing what you see there. The memory limit of “128” is comfortable, but “256” is a lot better if allowed. Click save, and if that white screen goes away, you know it’s a memory issue. 



  • Yassine Posted November 9, 2019 12:43 pm

    Thank you so much Pat, I had this problem before & I was bumping my head against the wall, after reading your article,I will make sure remember each new Plugin I install, this way I would know that’s responsible of the 500 internal error, if not I can check the two other possibilities: not enough memory & HTACCESS corruption

    • Pat Johnson Posted November 9, 2019 1:38 pm

      Definitely! You are welcome Yassine!

  • Johanna Posted November 9, 2019 12:47 pm

    Hello Pat,

    I have two websites, both are running by Wordpress & I installed the same Plugin in both of them, one showed me WordPress 500 Internal Server Error, one didn’t. When I deactivated it it worked fine,

    Can you please tell me why does only one website works fine with the Plugin I installed?

    • Pat Johnson Posted November 9, 2019 1:41 pm

      Well one website may be using a different plugin that conflict with the new one you installed. No website run the same exact plugins. Also you may have more memory on one website vs the other.

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I just learned how to build my own WordPress website from scratch, which is crazy. For months I had been looking for someone to build a site for me, but I couldn’t afford it smh. And to learn all this on my own, I never dreamed I could do this. The way everything was broken down in this course made it so easy.


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