Thank you for your order at Smazzit SEO Training Institute, however if you are not completely satisfied, you have up to (5) days to get a full refund on courses.
All defined terms used below shall have the meanings set forth in Smazzit Terms and Conditions. See TERMS AND CONDITIONS.
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until the item is fully paid for and then returned, if applicable.
Returns On Courses, Merchandise & Office Supplies
Once a course has been ordered, if not happy, you can refund the course within (5) days of ordering. NOTE: To be eligible for a return on merchandise, your merchandise must be damaged. NOTE: To be eligible for a course refund, you must not have downloaded half or the whole course. Our return policy does not apply to the following goods: [discounted or sale items, gift cards, merchandise (unless damaged), SEO Memberships (can be cancelled for the next month), SEO Coaching (can be cancelled for the next month). office supplies] These items are not eligible for return, refund or exchange.
The following items cannot be returned: SEE Returns Above
- SEO Memberships
- SEO Coaching
- Office Supplies
Shipping Of Merchandise & Office Supplies
To initiate a return of damaged items, please email us at firstname.lastname@example.org. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at 9935-D Rea Rd #455, Charlotte, NC, 28277.
For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges Of Merchandise and Office Supplies
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by Smazzit, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
If you do not comply with any of the above conditions, Smazzit Training Institute reserve the right to refuse the return or exchange, or to impose different or additional conditions.
Effective Aug 28 2018